About Us/ Shipping/ Policy
Hot Tracks is an independent ONLINE record store based in Michigan, USA. Our focus: Providing a variety of brand new vinyl records and collectibles from artists of today and yesterday. We sell vinyl records from bands from all over the world. Our selection will be growing exponentially as time goes on. If there is anything you are looking for, please feel free to drop us a line and we’ll let you know if it is something we can obtain for you. .
We are here to help you and want you to be happy with your purchase. If you ever have any questions, please contact us anytime!
Shipping: We ship worldwide, but our website is not capable of calculating international shipping correctly for items as all items differ in weight, etc.
If you are an international customer, please contact us with your wants and we can send an invoice for payment through Paypal with the correct shipping/handling charges.
Availability: We strive to fill all orders, but with the nature of vinyl releases coming and going, it's impossible to keep all items listed in stock. If an item ordered is out of stock and not available, we will give you the option to cancel and refund, or backorder the item to ship when it becomes available
For orders that have multiple items with pre-orders or partially filled orders, all items will be held until every item from the order is available to ship. We can make separate shipments, at $5.00 per shipment. Please contact us with any questions.
Shipping Charges: USA Orders: $5.00 for any size order in the U.S.A. All International orders are shipped First Class, or Priority, depending on weight of package
Shipping Method: All U.S. orders are shipped Media Mail at the rate shown. All international orders are shipped First Class, or Priority, depending on weight of package.
Guarantee: All items are guaranteed from defects and are returnable within 30 days for exchange of same item.
Questions?: Have a question, contact us at firstname.lastname@example.org