About Us/ Shipping/ Policy/ Terms Of Service/ Refunds
Hot Tracks is an independent ONLINE record store based in Michigan, USA. Our focus: Providing a variety of brand new vinyl records and collectibles from artists of today and yesterday. We sell vinyl records from bands from all over the world.
We are now offering limited vinyl releases from many sources on the web and retail, including Walmart, Amazon, Target, etc. These limited releases will be noted in the description and will contain all original stickers, etc.
We are searching the web, and independent retail stores to offer you a one-stop shop for all your limited edition vinyl releases.
We are here to help you and want you to be happy with your purchase. If you ever have any questions, please contact us anytime!
Shipping: We currently are only shipping within the United States.
Availability: We strive to fill all orders, but with the nature of vinyl releases coming and going, it's impossible to keep all items listed in stock. If an item is not available, a refund will be sent.
We can no longer combine orders. Once an order is placed we cannot combine other items, or orders together.
For orders that have multiple items with pre-orders or partially filled orders, all items will be held until every item from the order is available to ship. We can make separate shipments, at $5.00 per shipment. Please contact us with any questions.
Shipping Charges: USA Orders: $5.00 for any size order in the U.S.A.
Shipping Method: All U.S. orders are shipped Media Mail at the rate shown. .
Guarantee: All items are guaranteed from manufacture defects and are returnable within 30 days for exchange of same item.
Cancelled Orders: There is a 15% restocking fee for any order cancelled.
Returns: If you need to return an item, the customer must ship the item back to us MEDIA MAIL through the United States Postal Service (USPS) to the below address.
Include the following information with your return:
Name, Address, City, State and ORDER NUMBER
14500 24 Mile Rd
Shelby Twp MI 48315
Once we receive the item back, we will refund or replace the item and reimburse the shipping charge back through the original payment method. We will only reimburse postage if the item is shipped back to us Media Mail through the United States Postal Service (USPS).
Questions?: Have a question, contact us at firstname.lastname@example.org